HomePureCM WebsitePureCM website accountPost and manage your support tickets

1.3. Post and manage your support tickets

You can access your support tickets from the support page or from your account page. Click on the link to get to the login page.

Enter exactly the same login information as before on the website login page.

Note: You can only reset your password on the main login page on the website, but not on the login page for support tickets.After successful login, you can manage your existing tickets or post a new ticket.

Note: You can see all tickets that you sent to the PureCM Support, regardless of whether they were sent directly via email to support@purecm.com or submitted from this portal. Obviously, tickets have to be sent from the same email account you used for your login to appear on this portal.

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