HomeGeneralConnectionsWhen I try and connect to the PureCM Server I get an "Unable to initialise connection to server..." error

13.2. When I try and connect to the PureCM Server I get an "Unable to initialise connection to server..." error

If unable to connect to the server these are the things to try:

    1) Can you connect using a client on the same machine (i.e. localhost)?

If this is not possible then check that the username/password is correct and your connection quota is not full.

If this is possible but a connection from another client fails then try:

    2) Is the server running a Firewall? If so then you must enable the PureCM port (default 2010).

    3) Is this a domain issue? Could you try entering the server IP address directly rather than machine name.

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